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Surge screens won't change

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‎07-03-2016 10:37

‎07-03-2016 10:37

Just noticed that I can't slide screens after pushing left button Settings comes up. Am unable to do anything in Settings or go to other screens. If I press upper button right I get 2 recent texts. Can read both by sliding screen. Using iPhone 6s
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‎07-04-2016 07:49 - last edited on ‎01-29-2026 04:56 by Fitbit Moderator

‎07-04-2016 07:49 - last edited on ‎01-29-2026 04:56 by Fitbit Moderator

Welcome to the Community @N2ka! Oh! this sounds pretty weird. But odn't worry, try to restart your Fitbit Surge by following the instructions on @MeylinP post. I'm pretty sure the screen will fix after that. 

Let me know if that works. Smiley Wink

Heydy | Community Moderator, Fitbit
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‎07-04-2016 13:28

In response to HeydyF

‎07-04-2016 13:28

Yes, that did the trick. Thank you!

Sent from my iPhone
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‎07-05-2016 07:09 - last edited on ‎01-29-2026 04:56 by Fitbit Moderator

In response to N2ka

‎07-05-2016 07:09 - last edited on ‎01-29-2026 04:56 by Fitbit Moderator

I'm very happy to hear that it resolved this issue, and thanks for letting me know! 

Have a great day! 

Heydy | Community Moderator, Fitbit
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