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Charge2 not syncing heartrate

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‎10-18-2017 18:22

‎10-18-2017 18:22

Hi

 

i have a Charge 2 that I wear all the time...today for the first time it is showing the heart rate on the Charge 2 but isn’t syncing to the app?

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‎10-19-2017 07:24

‎10-19-2017 07:24

Hello @Bktisnower, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I'm not quite sure about the issue you're experiencing with your Charge 2, is the current heart rate not showing in the app? Is the tracker not syncing with the app? Would it be possible for you to provide me more details about your issue and screenshots (if necessary) so I can check this issue further? That will be very helpful. 

 

Thanks for your understanding, I'll be waiting for your reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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