01-14-2017 17:54
01-14-2017 17:54
01-16-2017 05:58
01-16-2017 05:58
Hello @SunsetRunner, have a warm welcome to the Community!, it's great to have you on board.
Please remember that in order to recieve Notifications on your tracker, your phone must be near the tracker and make sure that no other Bluetooth devices are around as they might interfere with the connection between your devices.
Additionally, please go to the Settings on your phone, then to Notifications > Fitbit and make sure the following is enabled:
Also, check that the Alert Style is set to Banners or Alerts. If your tracker is still unable to receive notifications, please go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device. Restart your phone and open the Fitbit app, go to Account > Your Tracker and enable Notifications once again. This will reset the bond between your devices and notifications should be able to reach the tracker.
I hope this can be helpful, give it a try and keep me posted if you need anything else!