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Clock displaying the wrong time.

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‎03-04-2016 14:28 - last edited on ‎03-04-2016 20:52 by Fitbit Moderator

‎03-04-2016 14:28 - last edited on ‎03-04-2016 20:52 by Fitbit Moderator

Today the clock started displaying the wrong time

 

Moderator edit: subject updated for clarity

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‎03-04-2016 20:51 - edited ‎04-12-2016 16:56

‎03-04-2016 20:51 - edited ‎04-12-2016 16:56

Welcome to the Fitbit Community @Cafe9273. It's great to have you here. Please set up your Fitbit tracker as a replacement device. This should correct the time in your device. If you are still having the same issue, do the following:

 

1. Double tap the home button on your iOS device. Your open apps will show on your device's screen.
2. Close the Fitbit app by swiping the app image in an upward motion.
3. Open the Settings app from your iPhone home screen.
4. Tap "General."
5. Tap "Date & Time."
6. Ensure that "Set Automatically" is ON.
7. Reopen the Fitbit app.

 

Hope to see you around more often. Smiley Happy

 

Moderator Edit: Updated link

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‎06-27-2019 17:39

In response to EdsonFitbit

‎06-27-2019 17:39

The clock was wrong for the second time in two weeks, I put it on the charger and rebooted five times, That's what worked the last time, but not today, My Fitbit was having a difficult time synching to the app. When it finally synched, the time was correct. This process took at least half an hour. It shouldn't be this hard.

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