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Community/friends

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When I go to Community/Friends, the number 1 person is always hidden.  When I pull down I can see them, but then they are hidden again as soon as I release the screen.  Any thoughts - I just did a reset and that did not help.

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This is a known bug at the moment. Keep an eye on the following thread for the latest updates from fitbit:

 

https://community.fitbit.com/t5/iOS-App/Friends-List-Issue-After-Upgrade-to-iOS-11-Charge-HR/m-p/220...

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Thank you! Evidently my search for the problem did not have the proper key words!

Sent from Mail for Windows 10
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@Cre8dva  The same thing was happening to me.  This problem started with iOS 11.  I noticed that I didn't have the most current version of the app -- 2.40.1.  I updated the app and now the list is working normally.

 

Do you think that this might help you?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Hi – Thanks but I do have the latest version of the APP.

Sent from Mail for Windows 10
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@Cre8dva  Sorry, I wasn't able to help you.  I did notice that when my screen was acting all wonky, I could fix it temporarily.  If I tapped on any friend's tile to go to their profile and then went back, the screen was fixed.  But only temporarily.

 

Please keep us posted about your screen.  The moderator who is following this thinks it has been fixed for most users.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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