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Daily Sleep graph not showing in app.

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The daily sleep graph does not display on Apple IOS 11. I have the tile and the weekly summary but no daily graph.

 

Moderator Edit: Clarified Subject.

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Hello @DdNY, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for bringing this to my attention, at this moment I would like to ask you to go to the sleep section on the online Dashboard and check if your sleep graph is showing there. If it is, please try the following in the app:

  • Force-close the app by double tapping the home button on your phone, then swipe up the app and open it again. 
  • Log out from the app, restart your phone and log back in. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Thanks for the response.  Just to clarify, I have an iPad Pro, not a phone.  I tried the solution but it did not work.  See screenshot.  3595D681-26D5-443F-A481-418B8510405D.png

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Hello @DdNY, I hope you're doing well, thanks for taking the time to reply and provide the screenshot. Smiley Happy

 

At this moment our engineers are aware of the problem and are working to resolve it as quickly as possible. I'm very sorry for any inconvenience this situation has caused. I appreciate your patience and look forward to getting you back on track. Additionally, if there's anything else I can do for you, please feel free to reply as well.

 

If there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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Glad to be able to help!  Please let me know if you need me to download an update or provide more feedback.

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