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Daily nutrition tips are cut and not fully shown

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The daily tips bar at top are usually cut if there are too many words than the space allows and there is no way to expand it to read it all on iOS, it becomes annoying after a while when I always realize that I'm reading an incomplete message.

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6 REPLIES 6

Welcome to the Fitbit Community, @Slimbit.

 

Thanks for the details shared in your post. I understand how you are feeling about this situation and recommend trying the following:

 

  1. Log out of the app.
  2. Force quit the app.
  3. Restart your phone. 
  4. Log into the Fitbit app and check if the issue persists.

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Hi Liliya, 

 

Thanks for sharing those tips, but I still see this issue every now and then, I'm not sure if is it meant to be cut by design so I have to click on "Learn More" to read the full article.

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Thank you for your reply, @Slimbit.

 

I appreciate your efforts and the additional details. If possible, please provide a screenshot of the issue. I will be glad to investigate further. 

 

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Sure - I can't see the screenshot upload button though on either chrome, safari or fitbit app. So no clue how to attach a photo.

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Thank you for your reply, @Slimbit.

 

I am sorry to hear you don't have the screenshot upload button. I appreciate your efforts and would like to confirm if you can expand the daily tip to read more about it or there is no option to do it? Please also confirm if you see "Learn more" option? 

 

Looking forward to your response.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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Hi Liliya,

 

I don't have an option to expand the tooltip only see ellipsis that indicate the text is cut, and yes I see the "Learn More" link that takes me to the full article, and sometimes the link is not there.

 

Thanks,

 

 

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