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Dashboard doesn’t capture my steps correctly

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‎06-21-2019 00:41

‎06-21-2019 00:41

I’m so frustrated.  I finished my 100k tonight. But when I looked  back at the dashboard on my phone,  it only showed that I walked only 99,680.  Please take a look. 

Thanks,

sophyh

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‎06-22-2019 09:50 - last edited on ‎02-19-2026 03:00 by Fitbit Moderator

‎06-22-2019 09:50 - last edited on ‎02-19-2026 03:00 by Fitbit Moderator

Welcome to the Fitbit Community @Sophyh. I´ll be glad to assist you with your steps inquiry. 

Did you finish the amount at the end of the day? With which device are you registering your steps? Did you log an activity on that day?

Please restart your device and respond to the questions.

See you around. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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