Dashboard only showing calories.

[BONES14]

My computer Dashboard list only calories, why?

Moderator Edit: Clarified Subject + Format.

[MarcoGFitbit]

Hello @BONES14, thanks for joining the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for sharing your experience with us. Usually when a tile is not showing in the Fitbit app is because of two different reasons:

1. Your tracker has been removed accidentally from the account: To check this, please tap on the Account button and verify that your tracker is listed under your Name. If it's not, please set it up as a new device:
   • Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
   • Choose your tracker and follow the onscreen instructions to continue
2. The tile has been removed from the Dashboard and is now invisible: To verify this, please scroll down until you find the Edit button. Tap on it and the invisible tiles will display a plus sign on the top left corner, tap on the plus sign to make them visible again. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

[Bailey182]

I am having same problem but have no devise as just using phone...any thoughts?

[Julia_G]

H, @Bailey182 , are you saying that you have no Fitbit device, but you would like to use the Fitbit app in your phone to count your steps etc?

This is possible, but you need to set up MobileTrack.  The instructions here may help you if that is what you are tryng to do.

If not, please do post again with more information.  There is always someone here to help.  Welcome to the forums.

[Bailey182]

Mobile Track is not available under setup device and my S8 says it is compatible.Sent from my Samsung Galaxy smartphone.

[Julia_G]

Hi, @Bailey182 , click on the account icon, then click on set up device.  MobileTrack should be at the very bottom of the list.  It’s there on my S9, so I am pretty sure it should be there on the S8.

If not, please delete the app and re-download it.  Hopefully you will then see it.

[Bailey182]

I option isn't available.  See attached.Sent from my Samsung Galaxy smartphone.