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Dashboard tiles have disappeared

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‎02-21-2018 14:07 - last edited on ‎02-22-2018 05:43 by Moderator Alum

‎02-21-2018 14:07 - last edited on ‎02-22-2018 05:43 by Moderator Alum

Just tried to sync my dashboard on my phone but noticed that my step counter and sleep tracker have disappeared. Anyone know how I get them back? If I press edit, seems I can only delete and not add icons?

 

Moderator Edit: Clarified Subject.

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3 REPLIES 3

‎02-21-2018 17:37

‎02-21-2018 17:37

Mine are gone too!

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‎02-22-2018 05:45 - edited ‎02-22-2018 05:46

In response to tanico101

‎02-22-2018 05:45 - edited ‎02-22-2018 05:46

Hello @Helcat333 and @tanico101, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Usually when a tile is not showing in the Fitbit app is because of two different reasons:

 

  1. Your tracker has been removed accidentally from the account: To check this, please tap on the Account button and verify that your tracker is listed under your Name. If it's not, please set it up as a new device:
    • Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
    • Choose your tracker and follow the onscreen instructions to continue
  2. The tile has been removed from the Dashboard and is now invisible (which you have already confirmed by tapping the Edit button)

I hope this can be helpful, give it a try and keep me posted in case you need anything else. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎08-29-2020 09:06

In response to MarcoGFitbit

‎08-29-2020 09:06

If it’s number 2 then how do you fix it?

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