02-27-2016 20:55
02-27-2016 20:55
02-28-2016 01:47 - edited 02-28-2016 01:48
02-28-2016 01:47 - edited 02-28-2016 01:48
Hi @Notroth
Moved this thread from the Charge HR to the iOS section since being a app related issue & increases the chance of getting a solution.
02-28-2016 10:40
02-28-2016 10:40
Hi @Notroth, the following steps should get you back on track:
1. Restart your tracker.
2. Reboot your iOS device.
3. Open your iOS settings, turn off Bluetooth for 10 seconds, and then turn Bluetooth back on.
4. Re-pair your tracker to your account using the replacement setup process. Click here for more details.
Keep me posted if you need any additional help!