help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dashboars steps not syncing in challenges

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-14-2016 05:00

‎06-14-2016 05:00

My steps are not syncing to all of my challenges. I'm in 5 workweek hustle challenges and my steps only synced in 2 of them. Yesterday, my steps appeared in all of the challenges but now they don't. Why is this happening?
Best Answer
0 Votes
1 REPLY 1

‎06-14-2016 12:41

‎06-14-2016 12:41

@BlazinBlu It's likely that you are experiencing a discrepancy between your dashboard and Challenge because you are in a different timezone than the creator of the Challenge.

Challenges begin and end in the Challenge creator's timezone, which can cause a step discrepancy if you are in a different timezone. Click here for more information.

Hope this helps!

Derrick | Retired Moderator, Fitbit
Best Answer
0 Votes