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Does Fitbit Mobiletrack work with stored data on the health app?

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‎06-13-2016 17:08

‎06-13-2016 17:08

Does Mobiletrack work by taking step data from the health app on iPhone? When I set up my grandmas Fitbit account, I only setup Mobiletrack, and steps from previous day's appeared. And do steps from mobile track appear in step challenges?
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‎06-14-2016 08:53

‎06-14-2016 08:53

Hey, @NSDUO! As far as I know, MobileTrack works on its own, just using the gyroscopic data from the phone. As far as steps go, I'm pretty sure only tracker data factors into challenges.

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‎06-14-2016 12:03

‎06-14-2016 12:03

@NSDUO MobileTrack doesn't take step data from the Health App, MobileTrack uses your phone's sensors to keep track of basic stats like: steps, distance, and calories burned and MobileTrack also counts towards Challenges. 

The sensors in your grandma's iPhone stores step data and by giving the Fitbit App permission to access those sensors, the fitness data is retroactively added to your Fitbit account.

Click here for more details about MobileTrack and how it works.

Derrick | Retired Moderator, Fitbit
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