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‎06-13-2016 23:48

‎06-13-2016 23:48

I have the charge HR and it isn't logging my sleep when I check on the app and it hasn't saved any of the data from the last few days.
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‎06-14-2016 13:46

‎06-14-2016 13:46

@Pippa94 It sounds like your sleep hasn't synced over to your account. The following steps should get you back on track:

1. Restart your tracker.

2. Reboot your iOS device.

3. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn it back on.

4. Open the Fitbit App to initiate a sync.

This should sync your stats over, but let me know if you need any additional help. Welcome to the Community!

Derrick | Retired Moderator, Fitbit
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