12-27-2016 18:15
12-27-2016 18:15
I just got a Charger 2. I'm a long haul trucker and it calculated steps while I was driving. I've tried doing a reset but can't keep button held in while removing it from charger (that's hard). So I would like to delete today's data and start fresh in morning and now I guess I have to take it off while driving (now that's stupid)
12-28-2016 05:40
12-28-2016 05:40
Hello @Mgsrda and welcome!, it's nice to have you on board!
If you're driving through a bumpy road, it's possible that your Fitbit tracker has counted some steps. You can remove these steps by logging a driving activity. To do this, go to the Activities section on your online Dashboard. Scroll down until you find Log Activities.
Start typing driving, the activity will appear, click on it and input the start time (of the steps you want to remove) and the duration. Once you log the activity the steps will be removed. Additionally, you can try using the Charge 2 on your other wrist to check if it tracks none or less steps when driving.
I hope this can be useful, feel free to reply in case you need anything else!
12-28-2016 07:46
12-28-2016 07:46