07-28-2016 10:18
07-28-2016 10:18
I have the new dashboard and can sync both my iPhone and iPad with my One. I can also sync my One with my Desktop using the dongle, but tend not to do this, as I don't always have a spare USB slot.
In the past, when I synced with the iPhone, the steps, etc., would show up seamlessly on my desktop (and vice versa if I logged food on the computer, etc.). However, the two platforms don't seem to be connecting in the background any more - I see steps on my phone, but they don't show up on the desktop. I log food on the desktop, but it doesn't show up on the iPhone.
Is this a common issue with the new app?
07-30-2016 12:30 - edited 10-19-2023 03:19
07-30-2016 12:30 - edited 10-19-2023 03:19
It's nice to see you around the Community @Goatee_6 ! If you're having syncing issues I'd recommend following the recommendation that @DerrickS has shared here to solve them.
Give it a shot and let me know how it goes!
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