Data transfer between Fitbit and MyFitnessPal

[SunsetRunner]

Since yesterday afternoon, I have not been able to transfer data between my Fitbit app and MyFitnessPal.  I am using an iPhone6, with the latest iOS.  I have the latest version of the Fitbit app and the latest version of MyFitnessPal.  I was able to see the data move between the two apps yesterday morning, then nothing since yesterday afternoon.  Is anyone else having this problem?

[Schmkat]

I have not had anything transfer for the last five days. Not happy 😖

[SunsetRunner]

Actually, I heard from MyFitnessPal. Their solution was to unlink the apps
from both ends...unlink Fitbit from within MyFitnessPal and unlink
MyFitnessPal from within Fitbit. Then relink Fitbit from the MyFitnessPal
app. I did this from my computer. When I got done, the linking was back
working.



Good Luck



MW

[MarcoGFitbit]

Hello @SunsetRunner, it's nice to see you around. Thank you for joining us @Schmkat, it's nice to see new faces around. 

@SunsetRunner, thankd for your update, I'm very glad the link between Fitbit and MFP is now working for you and thank you for replying with the troubleshooting steps you've performed. 

@Schmkat, have you tried @SunsetRunner's instructions, these steps are very helpful when an issue like this presents with the link between Fitbit and MFP. Give it a try and keep me posted! 

See you around!