Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Daylights saving time confused app

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

Hi,

daylights savings happened in my country last night. Although my Fitbit seems to know the correct time, the app seems confused and has added an extra hour? So clocks have gone forward one hour in reality but two hours on my app.

i have checked previous comments, i have tried the below:

restart phone

log out of app and log back in

changed time zone, synced, then changed back with sync

deleted app and reinstalled

updated iphone software

 

Nothing has helped! It won’t let me change my wake up and sleep schedule which is the most troubling part, so right now it wants me to be an hour late for work...

 

what else can can I do to fix?

Best Answer
1 BEST ANSWER

Accepted Solutions

@Rose65   Unfortunately, this happens nearly every year with the change to DST.  Nothing you can do, except wait a day or two.  Everything will sort itself out.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer
7 REPLIES 7

Same issue here, when will there be an update to fix the issue?

Best Answer

I have Heart Rate and Calories Data missing, does not see to have the first hour of a work out and if you do less than an hour you have nothing, but i can only see this issue on the app!!!

Best Answer

I can’t change my 12 hour reminder to move in the app. The more I try the more screwed up the times get, so annoying

Best Answer

@Rose65   Unfortunately, this happens nearly every year with the change to DST.  Nothing you can do, except wait a day or two.  Everything will sort itself out.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer

This is so frustrating.  My web app is fine. It’s the iPhone app that’s  wrong.  And the web app won’t sync to the phone. It keeps changing the hours for my walks each day. The time is set correctly. 

Best Answer

YES! I just started having this issue too! Never noticed it before with time changes. 

Best Answer
How do we fix it? I went to the app on my computer and changed everything, but it won’t sync with my iPhone.
Best Answer
0 Votes