05-23-2021 09:03 - last edited on 05-24-2021 16:00 by LiliyaFitbit
05-23-2021 09:03 - last edited on 05-24-2021 16:00 by LiliyaFitbit
I'd had the same start weight and weight goal since early 2015--since that time I lost over 100 lbs. but hadn't ever reached my goal. I wanted to change it so that it was tracking what I've lost since the beginning of this year instead of since 2015, but instead I ended up with a whole new goal that shows that I've lost 0 lbs. I'm seriously hoping that there's a way to set it up so that my 1/1/21 weight is the beginning, and then it'll show my progress from there. Help?
Edit: I managed to sort of fix it so that it shows the right number of pounds lost, but the start date shows as today. I would really like to be able to have the correct start date show up.
Moderator edit: subject for clarity
Answered! Go to the Best Answer.
05-26-2021 18:52
05-26-2021 18:52
Thank you for your reply, @life-spiral.
I appreciate your efforts and the additional details. I recommend trying the steps shared by a user in this post.
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
05-24-2021 15:57 - edited 05-24-2021 15:59
05-24-2021 15:57 - edited 05-24-2021 15:59
It’s good to see you in the community, @life-spiral.
Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and I am glad to hear that you've managed to partially resolve it. Thank you for your time and efforts. Did you delete your weight goal in order to show the right number of pounds lost? If so, did you try to enter the correct start date during the process of setting up a new weight goal?
You can confirm the steps to change your goal in How do I set or change my other Fitbit goals?
Looking forward to your response.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
05-25-2021 16:38
05-25-2021 16:38
Thank you for your reply! I have not been able to change the start date. I never saw a place to set that up while setting the weight goal, and I tried multiple times both on my phone and on the website dashboard. How specifically can I change the start date?
05-26-2021 18:52
05-26-2021 18:52
Thank you for your reply, @life-spiral.
I appreciate your efforts and the additional details. I recommend trying the steps shared by a user in this post.
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
05-27-2021 05:18
05-27-2021 05:18
That worked! Thank you so much!
05-27-2021 18:49
05-27-2021 18:49
Thank you for your reply, @life-spiral.
This is great news and I hope you continue enjoying the Fitbit experience! Let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and create your own topics.
Keep on visiting the forums!
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.