09-24-2023
15:51
- last edited on
11-06-2023
14:02
by
LizzyFitbit
09-24-2023
15:51
- last edited on
11-06-2023
14:02
by
LizzyFitbit
There's a technical glitch in the goal settings.
I set my daily goal in terms of miles, that is 5 miles a day. And on the interface for today's goals, once I hit that 5 miles, it gives me a completed check.
However, when I look at the historical data and goals, the threshold is 8 miles and categorizes my goals as incomplete unless I hit 8 emails even thought my goal is 5 miles. I think it's bc 5 miles is 8 kilometers, so maybe the software is converting it wrong?
Moderator Edit: Clarified subject
10-25-2023 18:09
10-25-2023 18:09
I have a brand new Charge 6 and am experiencing a similar issue. My distance goal set in the app is 3.0 miles. Today I covered about 4 (and the watch detail view says 3.99) but the circle isn’t closed, as if my goal is 4.5-5 miles. The bar on my watch face is the same, instead of showing goal completed it looks like I’m about 80% done.
11-04-2023 07:26
11-04-2023 07:26
1. My Inspire2 tracks my daily 5-mile goal perfectly, but my “weekly” setting thinks I’m doing and 8-mile goal. I think it’s confusing miles and kilometers. Is there a way to correct this?
2. is there no longer a little light-show celebration when all of the day’s goals are reached? (It was a little thing, but I liked it!)
Thanks in advance for any insight!
11-05-2023 10:44
11-05-2023 10:44
Mine is doing the same thing with the distance goal tracking. Hoping it gets fixed.
11-05-2023 18:38
11-05-2023 18:38
Mine isn’t doing the light show either, I hadn’t realised until I read your post. I liked it too!
11-06-2023 15:31
11-06-2023 15:31
Hi everyone, and welcome to our new members.
Thanks for taking the time to report this issue, the screenshots provided as well as the steps you've tried prior to posting. I wanted to let you know that this issue affecting the iOS Fitbit app has been escalated to our team for further investigation. I'm sorry for the issues this has caused and in the meantime, please make sure your Fitbit devices continue syncing in order to keep the rest of your details updated.
By the way, I've merged your posts to this new thread so we can keep the forums organized.
11-13-2023 19:03
11-13-2023 19:03
Mine does the exact thing. It has only done this since google took over Fitbit. Google sure is making a mess of it.
11-13-2023
19:07
- last edited on
11-14-2023
11:07
by
EstuardoFitbit
11-13-2023
19:07
- last edited on
11-14-2023
11:07
by
EstuardoFitbit
I’ve used Fitbit for many years and all these problems have occurred since Google took over Fitbit. I’ll be looking for a different system when my current watch dies. Google took something good and broke it.
11-18-2023 16:19
11-18-2023 16:19
I’ve used a Fitbit since 2014 and never had this problem until this update 4.0.
Needs to be fixed!!