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Do I keep my old data if I upgrade to another tracker?

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‎11-26-2017 08:22 - last edited on ‎11-28-2017 07:43 by Moderator Alum

‎11-26-2017 08:22 - last edited on ‎11-28-2017 07:43 by Moderator Alum

Planning to upgrade my Fitbit. What happens to my old data? Does it remain, or do I have to start over?

 

Moderator Edit: Clarified Subject.

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‎11-26-2017 09:47

‎11-26-2017 09:47

Hello @Katmann110. You can add a new Fitbit to your current account without losing any of your data at all. On the iOS App, tap the symbol at the top right that looks like a card, and then tap "Set Up a Device" and choose the appropriate option for your new Fitbit.

 

Hope this helps!

Owner of 3 dead Zips and 2 dead Ones. Current FItbits: One and Flex 2. iPhone 8, latest ios

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2 REPLIES 2

‎11-26-2017 09:47

‎11-26-2017 09:47

Hello @Katmann110. You can add a new Fitbit to your current account without losing any of your data at all. On the iOS App, tap the symbol at the top right that looks like a card, and then tap "Set Up a Device" and choose the appropriate option for your new Fitbit.

 

Hope this helps!

Owner of 3 dead Zips and 2 dead Ones. Current FItbits: One and Flex 2. iPhone 8, latest ios
Best Answer

‎11-27-2017 02:11

In response to janel

‎11-27-2017 02:11

Thank you!

Sent from my iPhone
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