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Do I need to uninstall/reinstall the app for replacement Fitbit?

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I have new device as previous one broke. Do I have to download another app on my phone and delete original one?

 

Moderator Edit: Clarified Subject.

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Thank you, I don't think I followed it through yesterday checking the icons on the screen. Went into panic mode! New device installing on my phone now. 

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Hello and welcome to the forums @Lulu2010 

 

For a replacement, follow the directions here - click to view   Set up as a new (replacement) device on an existing account and your history will be there, too. Let us know how things go for you.

Stepping in the U.S.A. since September 2013. Android 14

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Thank you, I don't think I followed it through yesterday checking the icons on the screen. Went into panic mode! New device installing on my phone now. 

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Hello @Lulu2010 thanks for joining the Fitbit Community, it's great to have you on board. It's nice to see you too @Odyssey13 thanks for all your help. 

 

@Lulu2010, I sincerely apologize for the delay in the response. I appreciate your participation in the Forums and for sharing your experience with us. If you have found @Odyssey13's post useful, please mark it as a solution. This will be very helpful to other members of the Community facing the same situation. 

 

Happy stepping! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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