Duplicate messages

[MSingAste]

Every message from a friend appears twice in the app. Known bug? Fix on the way? Thx.

[SunsetRunner]

Welcome to the Forums @MSingAste! Fitbit just released a new version of the Fitbit app. I suggest updating it to the latest version and keep an eye on it.

Let me know how it goes.

[MSingAste]

Updated and still occurring. 😞

[SunsetRunner]

Hi there @MSingAste! Have you tried logging out and back in from the app? I suggest try logging out from the app, rebooting your phone and log back in to see if that makes any difference.

Keep me posted.

[MSingAste]

Just tried. No change. 😞

Michael

[SunsetRunner]

Hi there @MSingAste! I come with great news. Our team just released an update of the Fitbit app for iOS devices, so feel free to update it by following these instructions and test it out.

Let me know if you have any question about this.

[MSingAste]

And... still getting dupes....

- Michael

[SunsetRunner]

This is very weird @MSingAste. Have you tried deactivating Fitbit notifications from the notifications center in your phone? I've researching for this issue, however, this is the case that has been brought to my attention.