06-21-2017
07:12
- last edited on
06-26-2017
09:06
by
LanuzaFitbit
06-21-2017
07:12
- last edited on
06-26-2017
09:06
by
LanuzaFitbit
The elliptical screen says 2.5 mi but my Charge 2 only gave me credit for 1.01. What gives? 🙄
Moderator edit: updated subject for clarity
Best Answer06-26-2017 09:30
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06-26-2017 09:30
Hello @Kansasqueen!
It is important to keep in mind that distance is calculated differently between the two devices. Your Fitbit will calculate distance using your stride length while the elliptical will calculate it based on an average stride length. That should account for a different, albeit a small one.
Having said that, you could manually enter the activity into your account so that it show up with the correct information.
Let me know if you have any further questions.
Best Answer