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Email verification for Charge 4 account won’t work

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‎08-21-2021 21:43 - last edited on ‎08-22-2021 12:45 by

‎08-21-2021 21:43 - last edited on ‎08-22-2021 12:45 by

Hi I am trying to setup a Fitbit account but the email verification won’t work.  Have checked both the inbox and junk mail but cant see the email verification email, not sure what to do now ?.

 

Have recently purchased a Fitbit Charge 4 watch.

 

 

Moderator edit: subject for clarity 

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‎08-22-2021 12:44

‎08-22-2021 12:44

Welcome to the Fitbit Community, @SunsetRunner.

 

Thanks for the details shared in your post and for your efforts to resolve it. I recommend getting in touch with our Support team so they can look deeper into the issue and help you with this matter. Click here to get connected with them via chat or phone.

 

By the way, I've moved your post to iOS App board so we can keep our forums organized

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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