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‎05-09-2018 12:49

‎05-09-2018 12:49

I use to get weekly emails telling me about my stats for the week. Haven’t gotten one in 2 weeks... and yes I’ve checked my spam folder. Any clue what is going on or who I can contact about this problem? Anyone else experiencing this issue? 

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‎05-09-2018 23:58

‎05-09-2018 23:58

There has been an ongoing problem with the weekly reports recently. Keep an eye on the following thread which has the latest updates from fitbit:

 

https://community.fitbit.com/t5/Fitbit-com-Dashboard/Not-Receiving-Weekly-Reports/td-p/2687171

 

Seems like a fix is due soon. 

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