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Endelss "battery is full" notifications

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‎04-26-2018 12:27

‎04-26-2018 12:27

Hi all, this is for an iPhone 6 with Fitbit Charge. When I connect the Fitbit to my computer USB for charging, once it's full, I'm getting 4-5 notifications every minute on the Phone telling me that the battery is fully charged. So imagine that I'm doing something else and don't disconnect the Fitbit for an hour ... I have like 200+ notifications on the welcome screen ...  very annoying. Both programs are to the latest software version (Apr 18) and the problem has been there since the beginning. Any advice from the community? Thanks to all !!

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‎04-28-2018 11:48

‎04-28-2018 11:48

Hello @SteffL, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

Thanks for bringing this to my attention. If you're getting constant notifications telling the battery is full in your tracker it's possible All-day Sync is enabled in the Fitbit app, which is why I would like to suggest you to disable it. To disable All-day Sync, please open the Fitbit app and go to Account > Charge, scroll down and when you see All-day Sync, disable it. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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