05-09-2016 11:44
05-09-2016 11:44
Answered! Go to the Best Answer.
05-09-2016 13:46
05-09-2016 13:46
@knstaats Refer to this post for some things to try
https://community.fitbit.com/t5/iOS-App/Charger-HR-iPhone-6-error-400/m-p/944571#M23943
Hope that helps!
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
05-09-2016 13:46
05-09-2016 13:46
@knstaats Refer to this post for some things to try
https://community.fitbit.com/t5/iOS-App/Charger-HR-iPhone-6-error-400/m-p/944571#M23943
Hope that helps!
Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+
06-15-2016 01:22
06-15-2016 01:22
08-21-2016 08:35
08-21-2016 08:35
To Solve my issue:
I was told to shut bluetooth off, wait 5 seconds, and turn on.
Then I was told to update to latest version (Which I had)
Then I uninstalled the FB app (iPhone).
Then I reinstalled the FB app.
Then I started the process again.
This time it worked.
They told me it then needed to update firmware.
I am now connected.
09-21-2016 10:46
09-21-2016 10:46
I plugged my device into my computer and then rebooted my device and my phone and then completed the setup whilst the fitbit device was still plugged in to my USB charger and it connected first time!
08-23-2022 02:34
08-23-2022 02:34
Thanks for the hint. I finally got mine to reboot again using your simple method. Cheers! 🙂