06-22-2016 00:44
06-22-2016 00:44
06-22-2016 02:47
06-22-2016 02:47
Hi @Zettie
Have moved this thread from the Charge HR to the iOS App section to increase the chance of getting a solution.
Your post will get more attention here.
06-22-2016 06:52
06-22-2016 06:52
Hi there @SunsetRunner and welcome to the Forums @Zettie! I'm sorry to hear about the hard time you've been through while setting up your new Charge HR. However, I have some tips that may help to get rid of this error message.
1) Log out from the Fitbit app.
2) Turn your phone's Bluetooth off.
3) Reboot your iPhone.
4) Turn bluetooth on.
5) Log back in the Fitbit app.
Once you have done that you should be able to continue with the setup process.
I hope this helps. Let me know how it goes.