Error adding friends

[Reerosario]

Hi: I can't seem to add friends with first name + last initial - I keep getting an error message. Please help?

[Julia_G]

Have tried adding them using email address (the email address they use for Fitbit)?  That might work better.

[LiliyaFitbit]

Welcome to the Fitbit Community, @Reerosario. It's nice to see you around and thank you for your help, @Julia_G.

@Reerosario Thanks for the details shared in your post. I recommend confirming the steps to add friends in this help article: How do I connect with friends on Fitbit?

Hope this helps! 

[DylanPritsker]

Hey @Reerosario, I think the problem is that you can either add somebody from your contacts, the community posts, or only through email.

[LiliyaFitbit]

It’s good to see you in the community, @DylanPritsker.

I appreciate your participation in the Forums and sharing your input. Thank you for your time and efforts to help other users. 

In case you have some spare time, I would like to invite you to visit our Discussions board where you can share your experiences, make new friends and create new topics.

See you around.

[Reerosario]

Thanks! That does appear to be the case. I learned something new today. 🙂

[Reerosario]

Thanks for this info!

[LiliyaFitbit]

Thank you for your reply, @Reerosario.

I am glad to hear the information shared in this thread was helpful. Thank you for your time and feedback. I hope you continue enjoying the Fitbit experience and working on your goals. Let me invite you to visit our Health & Wellness board where you can find great tips and encouragement from other members.

Have a nice day!