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Errors on App

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‎01-04-2017 12:38

‎01-04-2017 12:38

I have noted 2 things this evening. 

 

1. My calories in the food diary add up per meal for breakfast, lunch and dinner but then do not tally at the top for total calories in. 

 

2. It would not let me add 250 mls exactly. Kept reverting me to 249 and 7/8ths

 

any ideas?

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‎01-05-2017 07:51

‎01-05-2017 07:51

Hello @Richard_C812, thanks for joining us, it's great to have you on board. 

 

It seems the app on your phone is having trouble updating the information, in this situation please forceclose the app by double-tapping the home button and swiping up the app. Then open it again and check if the calorie total has been updated. If this doesn't do the trick, please logout from the app, restart your phone and log back in. 

 

Give it a try and keep me posted in case you need anything else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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