01-15-2017 02:12
01-15-2017 02:12
I am an active fitbit surge user.
I like the way tha app displays tge monthly overview in the top part of the excersises section. However, for the past couple of months the app keeps track pf only last seven days.
The log still exists in the detailed bottom part and if I will scroll through last month's excersises they will reapear in the top part. Sadly, each time I leave this section the excersises summary disapears for all but last sevent days.
Any fixes for that??
Answered! Go to the Best Answer.
Best Answer01-16-2017 09:10
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-16-2017 09:10
Hello @Jan888, thanks for joining the Community, it's great to have you on board. ![]()
It seems the app is not refreshing the information correctly on the exercise graph as the exercises are still detailed in the lower portion of the screen.. In this particular case, please try to forceclose the app by double tapping the home button and swiping up the app, then open it up and check the graph.
If this doesn't seem to do the trick, please logout from the app, restart your phone and log back in.
Give it a try and keep me posted in case you need anything else! ![]()
Best Answer01-16-2017 09:10
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-16-2017 09:10
Hello @Jan888, thanks for joining the Community, it's great to have you on board. ![]()
It seems the app is not refreshing the information correctly on the exercise graph as the exercises are still detailed in the lower portion of the screen.. In this particular case, please try to forceclose the app by double tapping the home button and swiping up the app, then open it up and check the graph.
If this doesn't seem to do the trick, please logout from the app, restart your phone and log back in.
Give it a try and keep me posted in case you need anything else! ![]()
Best Answer01-16-2017 17:47
01-16-2017 17:47
Marco,
this does not change anything. The only way to bring the excersises back to the overview window is to scroll thru the detailed list. They will, albeit, disapear again soonafter I move around the overview tab.
Best Answer