Hi,
I logged an exercise type today (Walk) with my Versa and it says that I clocked 16 minutes in the Cardio heart rate zone. But when I go into the Heart Rate chart in the app it says I've only clocked 12 minutes in the Cardio heart rate zone for today. I would think it should say I've done at least 16 minutes Cardio for the overall day so far in the Heart Rate section.
Can anyone explain why these are different?
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Hello @Bingsmate I hope you're doing well, it's nice to see you around the Fitbit Community. 😄
I appreciate your participation in the Forums and for letting us know about this issue. We’re aware of it, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.
We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.
Please let us know if you have any other questions.
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