Exercise and food data not displayed

[kirk44]

Recent problems with iPhone app

When in tracking a walk in GPS mode shows zero calaries, zero steps, no pace on map screen although steps are counted on steps graphic

In entry screen for foods consumed, the recent and frequent screens show nothing after being used once.

Moderator edit: updated subject for clarity

[LizzyFitbit]

Hi @kirk44. It's good to see you here in the forums.

Thanks for sharing detailed information about the issues experienced with the Fitbit app. I understand how you're feeling as your information isn't displayed correctly. Since you mentioned that this started after updating the Fitbit app, do you refer to the 3.16.1 version? Also, do you see any type of message displayed instead of your data?

In the meantime, I'd recommend to give a try to the following steps:

1. Log out from the Fitbit app.
2. Force quit the Fitbit app.
3. Reboot your phone.
4. Open the Fitbit app and log back in to your account.
5. Go to your exercise and food tiles to check your details.

I'll be around, keep me posted.