03-04-2020 19:52 - last edited on 03-05-2020 09:30 by LizzyFitbit
03-04-2020 19:52 - last edited on 03-05-2020 09:30 by LizzyFitbit
I was just scrolling through my exercise history and discovered that most of my exercises have been deleted from the months of January and February (and possibly even from 2019, didn’t look far enough back to know for sure). Can this data be recovered?
Moderator edit: updated subject for clarity
03-05-2020 10:04
03-05-2020 10:04
Hi @klrpenguin66. Welcome! It's good to see you here in the forums.
Thanks for bringing this to my attention. I understand how important is to track your data in your account, so let's work on this together. Before anything else, may I know if your Fitbit is syncing correctly? Also, have you checked if your exercise history appears in your fitbit.com/dashboard within the Log > Exercise section?
If the Fitbit app is still not displaying your exercise history, I'd recommend to try the following steps:
Please keep me updated.