Exercise shortcut not appearing

[Katie44]

I have a new Fitbit. I have edited the exercise shortcuts to show the exercises I want but on track exercise they are still not showing. I have synced and switched my phone off and on but nothing works. Strangely they are appearing on the Fitbit itself but not the app. I have a charge 4. Any help appreciated 

Moderator Edit: Clarified subject

[JohnnyRow]

For starting a workout from your phone app, run, walk, and hike are the only options and cannot be changed.

However if you start from the Exercise App on the tracker, your selected exercises should be there, with more options that are not available from phone app.

To get to the Exercise App, scroll right (swipe left) from main clock face to 'Exercise' and tap that.

For more info, see How do I track my workouts with my Fitbit device? 

[anniemac73]

My chosen exercises don't show up on my Charge 4 but show up in the phone app. Do u know why mine is simalar to yours but opposite problem?

[JohnnyRow]

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@anniemac73 wrote:

My chosen exercises don't show up on my Charge 4 but show up in the phone app. Do u know why mine is simalar to yours but opposite problem?

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Where are you seeing them in phone app?

[anniemac73]

I fixed the problem and it is no longer an issue.
Anne Brown