09-25-2018
14:43
- last edited on
09-26-2018
06:51
by
MarcoGFitbit
09-25-2018
14:43
- last edited on
09-26-2018
06:51
by
MarcoGFitbit
So, this week, my FB will not show my days that I’ve been active. I’ve had two consecutive days that have surpassed my exercise, but my icon is still labeled “track exercise”
Moderator Edit: Clarified Subject.
09-26-2018 06:54
09-26-2018 06:54
Hello @DraughnAttaya, thanks for joining us, it's always a pleasure for me to welcome new members to the Fitbit Community.
I appreciate you have taken the time to report this to us. Tell me, when you tap on the Exercise tile, are you able to see the correct graph and the list of your exercises for the week? If so, it's possible the Fitbit app is not displaying the information correctly in the Dashboard, for which I would like to suggest you the following:
Additionally, please update the Fitbit app in case you haven't done it yet, as this might also be affecting the way the information gets displayed.
I hope this can be helpful, give it a try and keep me posted in case you need anything else.