Exercise tracker steps won't go away when deleted

[Tillynjen]

I added exercise by mistake and then erased it, but it left all the extra steps and miles and added. The exercises are no longer listed, but the steps remained

[MeylinP · Accepted solution]

Welcome to our Community @Tillynjen! It's nice to have you on board! Mmm this is really weird since the steps should've not remained there but don't worry, while there's not an option to delete data you can remove it by following these steps on your online Dashboard:

1. Log into your Fitbit.com dashboard.
2. At the top of the screen click Log > Activity.
3. Find the data you want to negate by selecting a date range.
4. In the activity menu, type in "Driving" and enter the duration and start time.
5. Click Log Activity. Your steps, floors, and calories burned will decrease for the time period you specified.

I really hope this helps, let me know how it goes! 

[SunsetRunner]

Any other ideas? I removed an exercise where I accident had the end time wrong so my calories & exercise minutes are ridiculously high. I deleted the exercise but the calories burned & minutes didn’t reset. This is going to completely screw up my syncing with other apps. 

[TexasDogWalker]

So it's four and 1/2 years later and this problem is still not fixed? I entered an exercise on my Inspire HR and mistakenly put it on the wrong day. When I deleted it, all the steps and miles remained. I tried doing the "driving fix" (which is RIDICULOUS, BTW) and I was off by a few minutes, so when it deleted my steps, it deleted a portion of the steps, but not all. When I tried to fix that by adding extra "driving minutes," it messed it up even more.

Deleting an exercise should delete everything that was added when the exercise was entered.

Why isn't this fixed? It's obviously a real problem.

[TexasDogWalker]

This doesn't work. It really doesn't. You can't accurately delete the steps/distance, and you should be able to.

Why isn't this fixed after four years? Why is Fitbit continuing to sell products with this flaw?

[TexasDogWalker]

I am having the exact same problem. This original post is from more than FOUR YEARS AGO and Fitbit still hasn't fixed the problem. SO FRUSTRATING.