help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Exercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-19-2017 07:22

‎01-19-2017 07:22

Why does Fitbit not recognise treadmill an exercise bikes as these I use due to emphysema an shortness of breath as cant exercise much due to this  nannymag

Best Answer
0 Votes
3 REPLIES 3

‎01-23-2017 04:15

‎01-23-2017 04:15

Hello @Nannymag65, it's nice to see you around. Smiley Happy

 

Which tracker are you using at the moment? Are you moving your arms when exercising on the treadmill or are you holding from something when walking? 

 

At this moment I would like to suggest restarting your tracker and try to exercise once again, in case it's still not detecting your exercise, please let me know. I'll be happy to assist you further. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes

‎01-23-2017 04:19

In response to MarcoGFitbit

‎01-23-2017 04:19

Thank you for your reply , as I get a bit unbalanced I do hold on will
check my tracker to see but thank you hard to exercise with copd
Best Answer
0 Votes

‎01-24-2017 03:52

In response to Nannymag65

‎01-24-2017 03:52

Hello @Nannymag65, I hope you're doing well, thanks for taking the time to reply. Smiley Happy

 

Have you restarted your tracker yet? If so, I'll be wating to hear from you after your next exercise. In case you need anything else, I'll be happy to assist you. 

 

Happy stepping! 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

Best Answer
0 Votes