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Exercises not detected by Flex 2

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‎07-16-2019 15:11 - last edited on ‎07-17-2019 08:31 by Fitbit Moderator

‎07-16-2019 15:11 - last edited on ‎07-17-2019 08:31 by Fitbit Moderator

For some reason my dashboard isn’t reflecting exercises that I’ve done over the last two days. I tried restarting my app and my phone and my Flex 2. I also tried reducing the threshold for the automatic tracking to kick in. 

 

 

Moderator edit: updated subject for clarity

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‎07-17-2019 08:33 - last edited on ‎01-23-2025 09:26 by Fitbit Moderator

‎07-17-2019 08:33 - last edited on ‎01-23-2025 09:26 by Fitbit Moderator

@Mvshaner, welcome! It's good that the community is growing! 

Let me help you with your missing activities. What type of activities are you doing and for how long? Your device detects activities based on the motion on your arm. The automatic detection is a feature called SmartTrack. For example when using the elliptical machine make sure you have the moving bars so your device detects the motion and record the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. If your heart rate is high but there isn't much motion (yoga, weight lifting, etc.) then these activities will be difficult to be detected by your device. Still you can manually log your activity so you have a record on your account.

Let me know how it goes.

Alvaro | Community Moderator

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