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New Fitbit app depleting iPhone battery

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‎07-16-2019 19:43

‎07-16-2019 19:43

Hi Support,

since a

updating the app to new version I note that my battery life is reduce by 44% please advise

Thanks,

Mike

 

00A99A44-1C10-4971-92AA-FBF1CFF3E7D3.png

 

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‎07-17-2019 08:21 - last edited on ‎01-23-2025 09:25 by Fitbit Moderator

‎07-17-2019 08:21 - last edited on ‎01-23-2025 09:25 by Fitbit Moderator

@KiwiMike, welcome! Thanks for being part of our Community! 

Let me help you with your Fitbit app draining your phone's battery and thank you for adding the screenshot. This is odd. Try logging out from the app, restart your phone and log back in. Also could you share the OS version your phone is running and the Fitbit app version?

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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