Welcome to the Fitbit Community @Kliggers, before considering further options, make sure you've already tried all of the steps in this article to resolve syncing issues with the Computer or the Fitbit App.
If you're using a mobile device, try turning the Bluetooth off and turn it back on to restart the settings and reboot your phone as well before accessing the application again. I hope this helps, keep me posted.
Davide | Italian and English Community Moderator, Fitbit
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