FB Bluetooth Error - Domain error 22

[Lornzchin]

I get this message on my phone or iPad when trying to sync my fit bit , any suggestions what I can do to solve this ?

[SilviaFitbit]

A warm welcome to the Community @Lornzchin! I appreciate that you've mentioned the error message that you're getting. I would like you to make sure that you have a supported device and that you have the requirements mentioned on this article Why can't I set up my Fitbit device?. 

Also, I've moved your post to the iOS board, because it's more related to the topic. 

Hope this helps. Keep me posted. 

[Djohns88]

I am getting the same error!  

[MarcoGFitbit]

Hello @Djohns88, thanks for joining the conversation, it's great to have you on board the Fitbit Community. 

I appreciate your participation in the Forums and for letting us know you're also experiencing this issue. At this moment I would like to suggest you the following steps:

• Toggle Bluetooth Off/On
• Toggle Wi-Fi Off/On
• Try to sync your device once again. 

If this doesn't work, try the following:

1. Go to the Bluetooth settings on your phone and check if your tracker is on the list of paired devices. If it is, tap on it and select Forget this Device.
2. Open the Fitbit app and tap on the Account symbol at the top right corner of the screen, then tap on "Set up a New Device"
3. Choose your tracker and follow the onscreen instructions to continue
4. When the app asks you to replace your current tracker, please replace it and continue with the process.
5. When a pop-up appears asking you to Pair your tracker to your device, tap on Pair and continue.

I hope this can be helpful, if there's anything else we can do for you, please feel free to reply. 

[SunsetRunner]

Hello I have a new Charge 3 which has to be sync. I get the message that I have to update first and then the process stops with the above error. I did what is said in previous messages. Nothing works. What else can I do.