help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Face light and phone notification not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-10-2016 18:26

‎02-10-2016 18:26

The light when I lift or move my arm has quit working. Also, when my iPhone rings the Fitbit face no longer tells me who is calling. Have I turned off something on my phone or in the Fitbit app that has caused this?



Best Answer
0 Votes
1 REPLY 1

‎02-11-2016 06:54

‎02-11-2016 06:54

@Rakki Welcome to the Fitbit Community! Check if the Quick View feature us on on your dashboard. Go to settings > devices > Quick View Gesture > On.  For the call notifications, make sure to follow all the troubleshooting steps to fix it. Also, perform a restart on your tracker. 

 

Try that out and let me know how it goes! Smiley Very Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
Best Answer