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Finished challenges don't get removed automatically.

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‎05-13-2018 08:31 - last edited on ‎05-15-2018 07:14 by Moderator Alum

‎05-13-2018 08:31 - last edited on ‎05-15-2018 07:14 by Moderator Alum

I have 5 challenges over 24 hours old cluttering up my screen. I’ve logged out, logged in, restarted my phone, all to no avail. How do I remove them? Can’t believe there isn’t an option to manually remove them. Help!

 

Moderator Edit: Clarified Subject.

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‎05-15-2018 07:24

‎05-15-2018 07:24

Hello @DMGood, have a warm welcome to the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate you have brought this to my attention and for letting me know the troubleshooting steps you have already tried. Please note that finished challenges will remain visible for two days. After two days the finished challenges will disappear. As you have mentioned it's been over 24 hours I would like to suggest you to wait for 48 hours and if the challenges don't get removed after this time, please reply to me so I can check this further. 

 

We really appreciate our members's input and feedback and I would like to thank you for yours. Our team is always looking to improve the Fitbit experience and I would like to encourage you to check @Janice18's suggested idea to implement this feature in a future update. Please note that even when the suggested idea is an old one, our team is always looking for features with high demand.

 

Feel free to share your suggestion with your friends and family to add more votes and comments, this is the best way to make your voice heard and get the attention from our development team.

 

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply.

 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎05-08-2021 07:35 - edited ‎05-08-2021 07:37

In response to MarcoGFitbit

‎05-08-2021 07:35 - edited ‎05-08-2021 07:37

What's the purpose of them sitting there for two days AFTER everyone has synced? Just seems ridiculous. Why do we need to look at them for two days? Is it because of the option to rematch? If everyone finishes and syncs, someone should setup a rematch right away.

 

Thank you,

Alisa

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