07-25-2019 06:51
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07-25-2019 06:51
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Is anyone else having issues today with the app crashing? I can't log in at all!!
07-25-2019 08:01
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07-25-2019 08:01
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The problem is well known, I discussed it myself with the support today.
Will probably give a fix soon.
07-25-2019 08:29
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07-25-2019 08:29
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YES! All day. I'm not able to even open the app it crashes in a second.
07-26-2019 06:29
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07-26-2019 06:29
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Ok as long as I'm not the only one. I called customer support and they keep repeating the same questions. I'm like I can't log out of something that crashes in the 2 seconds it takes to open the app!!! As of this moment it's been 24hours of the app not working.

07-26-2019 06:32
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07-26-2019 06:32
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I've spoken with the care team and they don't know what's going on. It's now been 24 hours and the app is still fast crashing.

07-26-2019 06:35
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07-26-2019 06:35
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07-26-2019 06:42
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07-26-2019 06:42
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Mine either. I've done Twitter/Phone calls and they keep saying the same thing. Restart the app. I'm still fussing I can't restart an App that crashes when I try to open it. I guess I just have to wait for it get itself together. I hope it doesn't lose all my workouts. My Versa is still showing accurate burns.

07-26-2019 06:44
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07-26-2019 06:44
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07-26-2019 06:46
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07-26-2019 06:46
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--
Sent from Gmail Mobile

07-26-2019 06:52
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07-26-2019 06:52
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Have they said when it will get fixed?
It's such a pain not being able to access the app.

07-26-2019 06:53
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07-26-2019 06:53
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--
Nakeya Johnson

07-26-2019 06:58 - edited 07-26-2019 07:00
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07-26-2019 06:58 - edited 07-26-2019 07:00
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So I removed my ionic from the APP via PC once.
Unfortunately I can't log in on my smartphone without crashing the app.
The Problem is the User Mgmt and not a Hardware Issue
Please fix it

07-26-2019 07:00
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07-26-2019 07:00
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PC? Mine won’t even show on the PC.
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07-28-2019 08:23
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07-28-2019 08:23
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it is fixed for me now, apparently it was an issue on fitbit's servers

07-28-2019 09:27
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07-28-2019 09:27
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Sent from Gmail Mobile

08-22-2019 14:17
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08-22-2019 14:17
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Just upgraded to IoS 13 beta 8 and everything is good on this version

