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FitBit App is not Loading

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‎10-16-2017 05:18 - edited ‎10-16-2017 05:19

‎10-16-2017 05:18 - edited ‎10-16-2017 05:19

I have not updated to IOS 11 yet and have an Iphone 7.

 

When I try to open the app, I just get a white screen (see below but really doesn't say much) and nothing happens even if I just let it sit there.  I've restarted my phone once as well.  When I tried to delete it, it said it would delete all of the data so I got spooked and didn't do it.  If this is just a simple I need to update my IOS issue, I'll just wait until my work gives us the go ahead.  But that said, I do miss it and am wondering if all of the work I've done for the past week or so isn't going to show up in my statistics.  Anyone else in the same boat as me?

 

fitbit.png

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‎10-16-2017 05:22 - edited ‎10-16-2017 05:44

‎10-16-2017 05:22 - edited ‎10-16-2017 05:44

Not loading for me either. I have latest updates and iPhone. The Fitbit logo flashed and then blank screen. 

 

Edited: I turned phone off and back on. Problem solved. 

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‎10-16-2017 05:22 - edited ‎10-16-2017 05:44

‎10-16-2017 05:22 - edited ‎10-16-2017 05:44

Not loading for me either. I have latest updates and iPhone. The Fitbit logo flashed and then blank screen. 

 

Edited: I turned phone off and back on. Problem solved. 

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‎10-16-2017 06:57

In response to Bressman

‎10-16-2017 06:57

Thank you!!!  2nd time was a charm for me!!  I appreciate it!  Now back to business 🙂

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