FitBit Charge 2 Not Receiving Notifications

[Chanpann]

I have not received call or text notifications since the end of April. I've tried everything from making sure my settings are turned on to disconnecting from Bluetooth and rebooting my iPhone. This is becoming very frustrating. Please help!

[Kmransom123 · Accepted solution]

@Chanpann  Have you checked on the Charge 2 itself that you have not inadvertently turned off notifications?  From the main clock face, press and hold the side button.  This toggles notifications "on" or "off".  (Like a quick do not disturb mode)

Check that - perhaps that is what has happened.  (I know I have mistakenly turned it off when placing in charger.)

Maybe that will help~

[Chanpann]

Yes!!!!! Thank you so much! I think that's probably what I did. Thanks again! I will be more careful next time!

[Kmransom123]

Glad to hear it is working again for you @Chanpann!  

[AmicK]

I have done everything to my charge 2 and now don't receive phone calls or text messages. Very frustrated 

[Groovy1668]

Thank you!! That helped and fixed my problem. I appreciate the help

[Holly_edwards]

Same , have you fixed yours yet ? If you have let me know how 

[Groovy1668]

Yes I did. I just had to reset it and reinstall the app on my phone. All has been great!!

Thank You, Kristin Hines