FitStar workout integration?

[Ajwilson92821]

I recently tried out the new FitStar app. I logged in using my Fitbit account and set the Fitbit switch to "on". It seems to link to my Apple health app, but I am not seeing the workout on my Fitbit dashboard. Any ideas for troubleshooting?

[JuanJoFitbit]

@Ajwilson92821 It's great to see you in the Community! It's weird that the Fitstar app is not syncing your workouts to your Fitbit account. I recommend making sure that your phone has the most recent Fitbit and Fitstar app version. If so, log out of both apps, turn off your phone and turn it back on. Once this has been done, revoke Fitstar's access from your Fitbit account and re-link both accounts again. Finally, try to do some workouts and verify if they appear on your Fitbit account. Note that they should appear as "Workouts" and not as Fitstar.

Hope this helps my friend and I'll be around! 

[Thisblondejessi]

i'm having the same issue to, if you find a solution let me know? 

[JuanJoFitbit]

@Thisblondejessi Thanks for joining us! I'd like you to know if you have tried revoking access from your Fitbit Dashboard and re-linked both accounts?

Looking forward to your response my friend!