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Missing Data After Updating Fitbit App on iOS

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‎05-18-2016 15:52 - last edited on ‎05-19-2016 14:46 by Moderator Alum

‎05-18-2016 15:52 - last edited on ‎05-19-2016 14:46 by Moderator Alum

I recently updated the app and now i dont see my steps, bpm, etc. all i have are calories info and water intake on dashboard. What is wrong with the recent update?

 

Moderator edit: Updated subject for clarity. 

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‎05-19-2016 04:14

‎05-19-2016 04:14

Welcome to the Community @just4jen. Have you checked that your tracker is paired to your account? Since if it is not, that's why you are not seeing your complete information. You can follow the Setup Procedure from your iOS Fitbit app in case it is not link to your account.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

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